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Baby K'tan, LLC Policies

Privacy Policy ~ Return Policy~ Shipping Information

PRIVACY POLICY:

Baby K'tan, LLC is committed to protecting your privacy. We use the information we collect to enhance your shopping experience with Baby K'tan, LLC. We do not distribute your personal information to outside parties. If you no longer wish to receive any emails or special offers from us, reply to any message we send to you with REMOVE in the subject.

Baby K'tan, LLC does not sell or rent your personal identifiable information to anyone. Information collected is used for order confirmation, fraud detection and follow up (for example, some shippers require a phone number to process an order). As an affiliate of YahooStores we comply with their privacy policy with respect to online commerce and data capture.

If you have any questions or concerns, please contact us:
Toll Free: 1-866-YES KTAN
Fax: 954-239-1038
info@babyktan.com


PRODUCT INFO:

The Baby K'tan is designed in the USA and manufactured in China and Guatemala. Both factories comply with all local regulations for wages, healthcare and working conditions. In Guatemala the carriers are made in a small indigenous town of San Juan de Sacapequez and the factory has been inspected and is compliant on all issues regarding workers’ rights. The China factory has been inspected as well and has been approved by Bureau Veritas Consumer Products Services Division.

The original Baby K'tan Baby Carrier is made of 100% natural cotton.
The Organic Baby K'tan Baby Carrier is made of 100% certified GOTS Organic cotton.
The Breeze Baby K'tan Baby Carrier is made of 100% cotton (50% cotton, 50% cotton-mesh).
The Active Baby K'tan Baby Carrier is made of 100% Polyester.

The Baby K’tan Baby Carrier is Juvenile Products Manufacturers Association 2.0 (JPMA 2.0) Certified. The JPMA 2.0 Certification tests for federal, state and other requirements including U.S. safety standards for Sling Carriers (ASTM F 2907-12) and the Consumer Product Safety Improvement ACT (CPSIA) which lists special requirements for durable infant and toddler products.

100% cotton logo
The Seal of Cotton is a registered trademark of Cotton Incorporated

The Baby K’tan Baby Carrier is also certified for EU standard EN13209 part 2:2005 which is the European Safety Standard for baby carriers. Baby K’tan Baby Carriers abide by to the strictest textile standards. Baby K’tan, LLC uses 100% natural cotton (cotton seal) free of harmful chemicals, formaldehydes and azo dyes in all its cotton carriers. The Baby K’tan Organic Carrier line uses GOTS certified cotton. Baby K’tan carriers have been tested for the EU AZO Colorants Directive 2002/61/EC which bans the use of Azo dyes in dyestuffs. Our products are also tested for all regular flammability requirements of 16 CFR 1500.44(4)(c).

Baby K’tan, LLC is proud to be a member of The Baby Carrier Industry Alliance, the Juvenile Products Manufacturers Association and ASTM International.



WARRANTY:

Baby K'tan stands behind the quality of its products. The Baby K'tan carrier has a lifetime warranty and Baby K'tan will replace any product if found defective in material workmanship.

If you have a defective item, please contact info@babyktan.com and provide in writing a description of the defect, as well as digital pictures as evidence, along with an original receipt with the date of purchase. At that time, Baby K'tan, LLC will evaluate each individual situation. If it is a true defect, we will provide you with an RMA number. Please do not send us anything without an RMA number.

No warranty is expressed or implied regarding damage resulting from consumer misuse or neglect or for any consequential damages arising out of the use of such products. Baby K’tan, LLC reserves the right to inspect defective carriers before exchanging or refunding.



Baby K’tan, LLC is proud to be a member of The Baby Carrier Industry Alliance, the Juvenile Products Manufacturers Association, ASTM International and the Greater Hollywood Chamber of Commerce.